Operational processing
Data is processed to verify requests, communicate with customers, prepare quote details, perform wallet checks, and maintain support records.
Data Processing
Processing rules for customer service and compliance records.
Trustential processes customer data for exchange requests, wallet support, legal duties, fraud prevention, and service security.
Processing basis
- Customer request handling
- Legal and regulatory duties
- Fraud and security controls
- Recordkeeping and dispute handling
Compliance processing
Data may be processed for identity checks, sanctions screening, transaction monitoring, source-of-funds review, and audit trails.
Service providers
Trusted service providers may assist with hosting, security, support tools, compliance tools, and record storage under applicable controls.
Security
Access controls, retention rules, audit logs, and security procedures are used to reduce unauthorized access and misuse.